Expert
Finance &
Compliance

1. Information We Collect

FINTEKGURU collects information you provide directly, including name, email address, mobile number, GSTIN, PAN, business details and financial information necessary to provide our CA and compliance services.

2. How We Use Your Information

• To provide CA, GST, Income Tax, Audit, Bookkeeping and related professional services
• To process payments through Razorpay (PCI DSS Level 1 compliant)
• To send compliance reminders and service updates via WhatsApp and email
• To comply with legal and regulatory obligations under Indian law

3. Data Sharing

We do not sell your personal information. We share data only with: (a) Government portals for filing purposes; (b) Razorpay for payment processing; (c) Our CA team and AI systems for service delivery.

4. Data Security

All data is protected with 256-bit SSL encryption. Payment information is processed by Razorpay and is PCI DSS Level 1 compliant. We never store card details on our servers.

5. Your Rights

You may request access to, correction of, or deletion of your personal data by emailing info@thefintekguru.com or WhatsApp at +91 7204058438.

6. Contact

FINTEKGURU · Bangalore · info@thefintekguru.com · +91 7204058438 · www.thefintekguru.com

1. Services

FINTEKGURU provides professional CA services including GST, Income Tax, Audit, Bookkeeping, Company Formation, Trademark Registration and Virtual CFO services across India. All services are subject to applicable Indian laws and ICAI guidelines.

2. Payment Terms

• All fees are payable in advance unless otherwise agreed in writing
• Prices are all-inclusive as stated — no hidden fees
• Government fees, once filed, are non-refundable
• GST at 18% is applicable on all professional services and is included in the displayed price
• Payments are processed securely via Razorpay (PCI DSS Level 1)

3. Client Responsibilities

• Provide accurate and complete information and documents
• Respond to queries in a timely manner to avoid delays
• Ensure all information provided is true and correct

4. Limitation of Liability

FINTEKGURU shall not be liable for any delay or failure in service arising from incorrect, incomplete or delayed information provided by the client. Our liability is limited to the professional fees paid for the specific service.

5. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Bangalore, Karnataka.

6. Contact

FINTEKGURU · Bangalore · info@thefintekguru.com · +91 7204058438

1. Refund Policy

• Before work begins: 100% refund if cancellation is requested before we start work
• Work in progress: 50% refund if work has commenced but filing has not been made
• After filing: No refund once documents have been filed with any government authority
• Government fees: Non-refundable once paid to government portals
• Monthly retainer: Cancel with 7 days notice. No refund for current month

2. Cancellation Process

Contact us at info@thefintekguru.com or WhatsApp +91 7204058438. Refunds processed within 7-10 business days via Razorpay.

3. Service Delivery Timelines

• GST Registration: 3-7 working days
• ITR Filing: 24-48 hours after complete documents received
• GST Monthly Filing: Before statutory deadline
• Company Formation: 10-15 working days
• Trademark Filing: 2-3 working days for application
• Notice Reply: 24-72 hours after document receipt
• MIS Report: Delivered by 5th of every month

4. Contact

Email: info@thefintekguru.com · WhatsApp: +91 7204058438 · Bangalore

1. Digital Delivery

FINTEKGURU provides exclusively digital and online professional services. There is no physical delivery of goods. All services are delivered electronically via email, WhatsApp or directly to the relevant government portal.

2. Delivery Methods

• Email: Certificates, acknowledgements, filed returns and reports
• WhatsApp: Updates, documents and confirmations via +91 7204058438
• Government Portal: GST returns, ITR, ROC filings done directly on portals
• Shared Drive: Large documents via secure Google Drive link

3. Service Timelines

• GST Registration: 3-7 working days
• ITR Filing: 24-48 hours after complete documents received
• Company Formation: 10-15 working days
• Trademark Filing: 2-3 working days for application; registration 18-24 months
• Notice Reply: 24-72 hours after document receipt
• MIS Report: Delivered by 5th of every month

All timelines begin from date of complete document submission.

4. Contact

Email: info@thefintekguru.com · WhatsApp: +91 7204058438 · Bangalore